Know when to act. Know what to do. Know it was done.

VIDIM gives maintenance teams one operational view of what needs attention, guides technicians at the asset, and keeps a reliable record of every intervention.

Use VIDIM as your CMMS to speed up your operations, or connect it to your existing system. Offline-ready for work in the field.

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A Measurable Impact

  • 36 %

    FASTER MAINTENANCE TASK MANAGEMENT*

  • 98 hours/ year

    DOWNTIME AVOIDED*

  • 86 %

    FASTER DATA ENTRY*

  • *Client-provided results from several facilities, mostly MRFs averaging ~50,000 tonnes/year and operating two shifts, measured 24 months after VIDIM implementation. Actual results will vary.

Maintenance is a balancing act

Too little, and equipment can fail unexpectedly. Too much, and you lose valuable production time and resources.

Maintenance happens too early or too late

Fixed schedules can overlook actual equipment use and condition, leading to unnecessary servicing or faults detected only after failure.

Technicians spend intervention time searching instead of fixing

Instructions, documents and asset context are scattered across multiple sources and often unavailable at the point of work.

Critical know-how leaves with people

When experienced staff leave, tacit knowledge leaves with them. New hires must rebuild skills that were never captured in a reusable form.

Getting a reliable maintenance picture takes too much work

Due work, intervention history, notes and machine information often have to be reconstructed from different sources before a manager can answer a simple question.

One maintenance view. Four practical outcomes.

VIDIM brings together asset data, smart reminders, field guidance, checklists, and machine and plant data helping technicians act faster and at the right time, while preserving a reliable record of maintenance work. It can be used as a standalone CMMS or connected with existing CMMS to send and collect data from the field thanks to its simple and offline ready application.

Intervene at the right time

Use equipment condition and usage data to support timely, condition-based interventions, while putting priorities, asset information and instructions in front of technicians.

Get more work done with less administration

Turn repeatable work into structured guidance. Keep instructions, checklists, documents and asset history immediately accessible. Data is always at hand, no need to search.

Keep critical know-how in the organization

Save experienced technician knowledge, instructions, checklists, asset history and even tips so knowledge transfers more easily from experienced staff to new hires.

Know what happened without reconstructing it

People, time, location, notes, photos and machine context stay connected to the intervention and asset.

Know what needs attention without chasing information. VIDIM provides immediate replies to 5 questions:

  1. What maintenance is due or overdue?
  2. Which assets need attention now?
  3. Who is responsible?
  4. What was done on this machine last time?
  5. Which issues keep coming back?

From planning to evidence in one connected flow

Manage

Plan work across sites, areas and assets. Create recurring tasks from templates, assign responsibilities and see what is due. Set reminders so that no maintenance activity is missed.

Trigger & Notify

Trigger work by schedule, equipment use or machine condition. Alert the right person when action is required.

Guide

Asset tags give operators instant access to the right instructions, documents checklists at the point of work. A tap on a VIDIM Tag brings the information and the asset context they need directly to their smartphone.

Execute & Capture

Operators complete the task on their smartphone and capture results, measurements, photos and notes as the work happens. The result is a clear record of what was done, where and when.

Diagnose & Improve

Review intervention history together with machine data. Identify recurring patterns, investigate anomalies and turn what you learn into better checks, thresholds and maintenance rules.

Designed for people. Built to fit your existing systems.

Introducing a new system shouldn't mean additional work. VIDIM is designed to be easy for operators to adopt and to integrate with the equipment, software and processes already in place. And requires minimal time and effort to setup.

Quick and Easy for operators

  • Simple field interaction: Phone-based access at the asset.
  • Offline-ready: Work where connectivity is unreliable.
  • Existing knowledge stays useful: Import existing lists, instructions and documentation.
  • Less administration: Capture evidence while doing the work.

Easy to integrate

  • Use VIDIM as the CMMS or alongside one.
  • Synchronize asset hierarchy with external systems.
  • Use data from automation systems, equipment and devices.
  • Extend with sensors, without intervention on existing systems.

Where maintenance teams use VIDIM

  • Preventive, condition-based & predictive maintenance

    Use real-time asset data from automation systems to trigger work when equipment condition or usage requires it.

  • Asset inspections

    Guide technicians through repeatable checks and capture notes, photos and objective evidence in the field.

  • Documentation at the machine

    Scan a physical tag to open the correct asset, its documents, notes, inspections and machine data.

  • Breakdown and anomaly response

    Notify the right person quickly and provide the machine context needed for a faster intervention.

  • Corrective action workflow

    Turn a detected issue into a structured action with a clear deadline and traceable completion. Achieve machine-related compliance without creating a separate paper process.

  • Multi-site planning & management

    Structure information by plant, area and role while coordinating maintenance from one operational view.

The capabilities behind the workflow

  • Context-aware field guidance

    Provide the relevant instructions, tips, documents and checklists for the work being performed directly where relevant. Speed up intervention time.

  • Alert & Reminders

    Notify the right person when an anomaly or critical condition requires attention. Make sure nothing is overlooked.

  • Condition-based triggers

    Use live equipment data from automation systems to initiate maintenance at the right time. Don't intervene too early. Or too late.

  • Diagnosis Support

    Analyze machine data. Detect anomalies.

  • Configurable maintenance workflows

    Adapt the maintenance process to plant, asset and organizational requirements.

  • Complete intervention traceability

    Record people, times, locations, notes and photos throughout the maintenance workflow.

  • Effort and cost reporting

    Keep operational information connected to the asset so managers can review history and trends over time.

  • Multi-site and role-based organization

    Plan across plants and organize access by site, area and role.

From chasing maintenance to controlling it

VIDIM supports every stage of maintenance maturity, from reactive interventions to predictive maintenance. Capabilities can be introduced gradually, helping teams improve their approach step by step until the desired operational and economic results are achieved.

  1. Reactive Maintenance

    Maintenance is performed in response to a failure or identified defect, with limited anticipation or planning.

  2. Scheduled Maintenance

    Maintenance activities are organized in advance, with defined timing, resources, spare parts, and work procedures.

  3. Preventive Maintenance

    Maintenance is performed at predefined time or usage intervals to reduce the probability of failure, regardless of actual asset condition.

  4. Condition-Based Maintenance (CBM)

    Maintenance is triggered by the actual measured condition of the asset, using inspections, sensors, thresholds, or degradation trends.

  5. Predictive Maintenance (PdM)

    Data and analytical models are used to forecast degradation or failure and determine when maintenance will likely be required.

Proactive by Design

Proactive Maintenance is an integral part of VIDIM’s design. It helps teams go beyond simply fixing problems, allowing them to eliminate the root causes of failures such as misalignments, poor lubrication, or incorrect operation.

The data collected in the field is then used to optimize schedules, parameters, and procedures, driving continuous improvement in your maintenance strategy.

Proof from the field

“With VIDIM we’ve cut unplanned downtime and both energy and organizational waste, increasing plant yield by 25%. Operators like it - it’s simple for new hires and non-native speakers. We’ve lowered operating costs and it’s helping us manage generational turnover.”
Carlo Pelli, Plant Manager - Idealservice Soc. Coop
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Idealservice is one of Italy's leading companies in the design, construction, and management of municipal waste sorting facilities. VIDIM has been implemented across its materials sorting and recycling operations.

Built to stay. Built to expand.

VIDIM is built together with the people who use it. As customers expand its use across plants, processes and applications, the platform evolves with their operational needs.

WE'RE PROUD OF OUR 100% CUSTOMER RETENTION ACROSS MORE THAN 50 PLANTS, AND OVER 8 YEARS

See how VIDIM would work in your maintenance operation

Walk through planning, field execution, condition-based triggers and intervention history using a workflow relevant to your plant.

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